Set Up Moki for iPad

Modified on Mon, 13 Jan 2020 at 11:38 AM

Step 1 - Device Setup

  1. Open the iPad and go through the Start Screens (if this is a factory reset/new ipad)

    • Setup as a new iPad

    • Skip the Apple ID (you'll enter this later. Entering it at this point will sign you in on iMessage, iCloud etc.)

    • Skip the Passcode

    • Enable Location (Important if you want to see a devices location in Total Control)

    • Don't send diagnostics

  2. (Optional) Place all ancillary apps you don't intend on using in one folder by holding down on an app until it jiggles, then drag an app until it sits directly on top of another app and it puts both apps in the same folder


  3. Be sure to update your version of iOS to the latest version. Please see article:

  4.  Open the iPad Settings and go to Display & Brightness, then Auto Lock, and select Never


  5.  Go back to the main General screen and click on Accessibility, then scroll down and click on Guided Access, turn this on and set a passcode (Be sure to write this down)

  6.  Go down to the iTunes section and Login. If you skip this step you won't be able to install apps

  7.  In the same section make sure Automatic App Updates is turned On. This way if you need to do an update to your app your won't need to go to the store to do it. You'll just need to exit Guided Access Mode (discussed below) and close your app. It will Update and you can open it back up and put it in Guided Access Mode.

Step 2 - Enroll your device

  1. Open Safari on your iPad

  2. Go to

  3. Enter the 7 character Enrollment code (Provided) and hit Go on the keypad or the arrow on the screen

  4.  Hit Install Profile


  5.  You should then be taken to your Settings and asked to install the MDM profile. Hit InstallInstallTrustDone. If you were not taken to your settings but your Safari page now says, "This device is now enrolled" hit the back button on the browser and hit the Install Profile button again            

  6.  After the MDM profile is installed all apps assigned to the enrollment template will be installed on the device. If installing a store app you will be prompted to enter your AppleID.

Step 3 - Lock the Device to Your App

If all of the apps are installed on your device and you want to lock the device to your app you'll need to follow the steps below to start Guided Access Mode. Guided Access Mode will prevent the user from leaving the app (unless they can access the Home button and guess your password). If the device has a hard reboot performed it will boot back into your app. The device will not boot into the app if it loses power and is plugged back in.

  1. Open your desired app, Moki Kiosk or whatever app you are going to display

  2. Click the Home button quickly three times

  3. Options will pop up on your screen 

  4. Hit Start (or Resume if you have used it before) in the top right

  5.  Your app will then be back full screen and be locked to that app

To exit Guided Access mode click the Home button three times, enter your passcode and hit End

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